A2P Privacy Policy

Effective Date: April 14, 2026

Privacy Policy for INS Marketing Systems, Inc. Consumer Site
This Privacy Policy applies to INS Marketing Systems, Inc. (“INS Marketing Systems,” “Insurance Consumer Benefits,” “we,” “us,” or “our”) and the consumer-facing website located at www.insuranceconsumerbenefits.com and any related consumer pages, forms, appointment tools, and text messaging programs we operate.

INS Marketing Systems, Inc. helps consumers learn about and apply for insurance- and benefits-related products and services, including Medicare, Medicaid, Marketplace coverage, and related support services. This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Your name
  • Phone number
  • Email address
  • Mailing address
  • Date of birth or age-related eligibility information you choose to provide
  • Information about your insurance, healthcare, benefits, or coverage interests
  • Appointment request details
  • Communication preferences
  • Any other information you submit through our website, forms, phone calls, text messages, or in-person interactions

We may also automatically collect certain technical information when you use our website, such as:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Referring website
  • Date/time of visits
  • Cookie and analytics data

2. How We Use Your Information

We may use your information to:

  • Respond to your questions and service requests
  • Schedule appointments and consultations
  • Help you evaluate insurance or benefit options
  • Assist with applications, enrollment support, and customer service
  • Send service-related updates and reminders
  • Send text messages if you have provided the required consent
  • Improve our website, forms, services, and consumer experience
  • Maintain security, prevent fraud, and enforce our policies
  • Comply with legal, regulatory, licensing, carrier, and recordkeeping requirements

3. Text Messaging Privacy

If you opt in to receive SMS or MMS messages from us, we may send you messages related to:

  • Appointment confirmations and reminders
  • Follow-up communications
  • Benefits or enrollment support
  • Service updates
  • Consumer support
  • Occasional marketing or promotional messages, if you specifically consent to receive them

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help. Consent to receive text messages is not a condition of purchase.

We use your mobile number and related opt-in information only to operate and support our messaging program.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information, including your SMS opt-in status, with vendors that help us provide messaging or customer support services, such as platform providers, phone companies, CRM vendors, scheduling providers, and other service providers that support message delivery or consumer service. Those providers may use the information only to provide services for us and not for their own marketing purposes.

4. How We Share Information

We do not sell your personal information or share your personal information with third parties for their own direct marketing purposes.

We may disclose information:

  • To service providers that perform services on our behalf
  • To insurance carriers, agencies, brokers, administrators, or program partners when necessary to respond to your request or assist with coverage-related services
  • To comply with law, court orders, subpoenas, regulatory requests, or licensing obligations
  • To investigate fraud, security incidents, or misuse of our services
  • In connection with a merger, acquisition, financing, or sale of all or part of our business

5. Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to operate our website, remember preferences, understand site traffic, and improve site performance. You may be able to manage cookie settings through your browser or website consent tools.

6. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and compliance records, resolve disputes, and enforce agreements, unless a longer retention period is required or permitted by law.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You may:

  • Opt out of marketing emails by using the unsubscribe link, when available
  • Opt out of text messages by replying STOP
  • Request help by replying HELP
  • Contact us to update or correct your information
  • Request deletion of your information where applicable law gives you that right
  • Ask about the privacy rights available to you under applicable state law

We will review and respond to verified requests as required by applicable law.

9. Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information online from children under 18 without appropriate authorization.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, insurance carriers, government resources, scheduling tools, or application platforms. We are not responsible for the privacy practices, content, or security of those third-party services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the Effective Date above.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

INS Marketing Systems, Inc.
255 N. I-35 E
DeSoto, TX 75115
Phone: (972) 223-7979
Alternate Phone: (817) 440-4024
Email: insuranceagencysuite@gmail.com